General Policies
Parents and caregivers are responsible for monitoring all siblings not in lessons.
Rise Center for Dance and Taekwondo and it’s staff are not liable for any damage to or losses of personal property or valuables.
Please inform the teacher prior to class time if your child needs early dismissal from class.
Any choreography learned by a student is the sole property of Rise Center and may not be copied or used for any activity outside of the studio’s scope. Permission must be granted by the director for any student to use Rise Center choreography at any venue where the member is not with Rise Center or acting on behalf of Rise Center.
All imagery including, but not limited to, photographs and video recordings of a student is the sole property of the studio and may be used at the discretion of Rise Center for advertising/promotional purposes.
Rise Center reserves the right to cancel any class. Refunds will be granted for any class we have to cancel when a make up class or live Zoom class is not offered. See Make Up Class policies below.
If the instructor cancels a class due to illness, a make up class will be offered. Rise Center reserves the right to substitute a teacher for any class without notice.
Classroom Rules
To maintain a professional relationship, teachers should be addressed with respect, i.e. Miss Jesse , Master Tarek, ect.
No gum, food or drinks except water are permitted in the studios.
To avoid disruptions, no excessive conversations should take place during class.
Be respectful of yourself and others. Foul language or offensive comments will not be tolerated.
Rise Center staff reserve the right to ask a student to take a few minutes of personal time outside the classroom if he/she is not actively participating, showing respect for teachers or having difficulties with focus. Our job is to make sure each and every student gets the most out of their classes. Proper behavior is necessary for the enjoyment and the continued progression of training for all students.
If a student is more than 15 minutes late to class, they may be asked to sit and observe the remaining class time, as missing essential warmup can cause injury. This decision is left up to the discretion of each teacher.
Parent observation
In the best interest of the students, there will be designated parent observation days that will be scheduled for two times during the year in December and March. All other times class studio observation will be closed to ensure that your children are getting the best out of their instruction without distraction.
To avoid distractions, parents are not permitted to enter ongoing classes or peek through the door. This can be very distracting to dancers and athletes. To prevent distractions, doors will otherwise be closed.
Observation is permitted from the waiting room CCTV or in-studio during Observation Week.
Student Arrival and Pickup
Students must wear a cover-up over dance attire when traveling to and from Rise Center to observe and be respectful of UAE customs and traditions.
Students are expected to be ready for their lessons by arriving early, dressed and ready.
Younger students are not permitted to leave the building without a parent or guardian.
Children should be picked-up promptly after their classes. If there is an emergency, contact the front desk at 058-588-7473. If your child must wait for you, please let the receptionist know and provide your child with an activity and/or snack to ease your child’s anxiety.
Rise Center is not responsible for students after their scheduled class time.
Meetings and Concerns
Conferences can be scheduled by appointment only with both the teachers and the Directors. Please call Rise Center at 058-588-7473 for a private appointment. Teachers are not available after your child’s class, since they often have another class to teach afterwards. If you notice a change in your child’s reaction to class, please advice the staff so they can address your important concern.
Studios
Water is permitted for sipping while in class. Please bring a refillable water bottle to reduce waste.
No unattended children are permitted in the studios without a teacher.
Please turn off cell phones prior to entering class.
Please take valuables into the studio with you. We are not responsible for lost items.
All lost and found items will be donated to charity at the end of each trimester.
Waiting Area
Children under the age of 8 should not be left unattended in the waiting area. Unattended children should wait in these areas.
Please use the garbage can provided in the waiting area for disposing food items.
No excessive running or shouting will be tolerated in the waiting area.
Public Washrooms
Our facility at Al Rayyana does not have our own private toilets. There is both a men's and a women's washroom provided in the clubhouse on the same floor.
Students and parents are asked to please be respectful of these common areas. Please do not leave trash on the floors and be respectful of the community.
Parents should note that we will not provide a washroom attendant for your young children. Parents/caregivers are advised to stay in the waiting area of Rise Center for the duration of their child's class if their children are not old enough/mature enough to take themselves to the toilets.
Registration
A Registration Form & Waiver of Liability must be completed for every student before enrolling in any lessons or participating in any trial classes. These are available online here.
A lifetime registration fee of 150 Dhs will be charged for every student. Families at Rise Center will be charged 150 Dhs for the first child and a discounted rate of 100 Dhs for each sibling.
Tuition Policy
Tuition is not pro-rated for missed classes, late starts, absences, or holidays. Holidays and vacations are taken into consideration when setting tuition rates.
No credit or refund will be granted for any missed classes except in cases of prolonged illness or injury with a doctor’s note. *Prolonged illness or injury being that the student would not be able to participate for the remainder of the term. No refunds will be issued for students withdrawing from a class, after the third class of each term. Refunds may only be given if a student withdraws up to three weeks from his or her first class. After three weeks, the remainder may be put toward another class, but is no longer refundable. Registration fees are non-refundable. There are no refunds for missed classes due to illness, injury, vacation, quarantine restrictions or dropping mid term.
Tuition is due at the start of each term.
Payments received 21 days past due are subject to a 5% late charge. Students whose tuition has not been paid 30 days past due will no longer be able to participate in class until tuition has been settled.
If you chose to split your payment into the two payment option for the term, you will be subject to a 5% late fee if you miss the due date for payment which is quoted during invoicing. There will be no 21 day grace period for late fees for split payments on the 2nd payment.
Class Placement
All class placements are solely at the discretion of the Instructor and/or Studio Directors.
Age is to be used only as a guideline. Level placement is at the sole discretion of the Directors. During the first week of classes changes may occur to ensure that each student is in the appropriate level. Three year olds must be potty trained, be able to participate in class without parental presence and be able to cooperate in a group situation.
Student Liability
Rise Center is not responsible and will not be held responsible for any and all potential liability associated with participation in dance and taekwondo classes, harm or health hazards that may happen in the studio, waiting area, bathrooms, parking lots and any venue where student is representing Rise Center. You understand that any student participating in a dance or taekwondo program takes certain incumbent risks. These include, but not limited to, sprained, pulled muscles and broken bones. Participation in class indicates acceptance of such risks by students. Rise Center for Dance and Taekwondo assumes no responsibility for personal injury or property loss.
Dress Code
Our dress code is mandatory for every student. Please see class attire listed on website. Students must have appropriate shoes for each class. Proper dress code ensures that teachers can see body lines and make sure proper corrections are made. Ballet students should have hair secured in a bun. All other classes, students with longer hair should ensure that it is tied off the face to limit distraction.
Attendance
Weekly attendance in class is very important for a students development. Each class is based on proper technique and works on building these principles each week.
Students should strive for perfect attendance year-round. For students to participate in any performances, competitions or examinations they must attend regularly.
Please notify the studio as soon as possible if a student will be absent from a lesson.
Dancers and athletes excessively absent from class within the 60 days prior to a show or competition may be removed from the show or competition at the directors discretion.
The studio schedule is subject to change without notice.
Make-Up Classes
Should a student miss a class due to illness or injury make up classes are available for most classes.
Make up classes are offered as a courtesy and will not be guaranteed by Rise Center for Dance and Taekwondo. The student has 30 days from the date of the absence to request a reservation for a make up class.
A Make-Up-Class-Pass will be issued from reception and then turned into the teacher at the time of the class.
No make up lessons will be offered during the 60 days before the end of year show or ballet examinations unless approved by studio directors.
Please call or message 058-588-7473 if you will be absent from class.
Make up classes are limited to two per term.
You may only take a make up class at your class level or lower. Depending on availability you may only be offered classes in a different genre than your registered class. (example; a ballet class is missed and you may only be offered a jazz class depending on availability)
No refund or credit is given for missed classes regardless of makeup class availability.
Please note that missed classes from a previous term WILL NOT be credited towards the following term’s fees. Students may only take make up classes outside of their registered classes, and may only take makeup classes once they have paid for their regular term fees. You may not “bank” your missed classes towards the following term.